Adapting processes

I'm writing this week about five lessons I've learned while designing and consulting on content…

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Swim lanes

This week, I am posting five lessons I've learned while designing and consulting on content-related workflows….

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Process quality

This week, I am expanding on five lessons I've learned while designing and consulting on…

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Problem statements

This week, I am expanding on five lessons I've learned while designing and consulting on…

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Five guidelines

In the spirit of writing about things that work, I thought I'd spend this week…

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A book of jubilations

At the start of this year, I resolved to "write something useful every day". Today,…

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A not so holy grail

I've written a fair amount about piracy (search the term and you'll find 27 posts…

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Survey says …

The Association of American University Presses (AAUP) recently published the results of its third survey…

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One of us

I've built a handful of posts this year around some of the work contained in…

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Inside the box

At All Things D, the Wall Street Journal's online coverage of digital technologies and their…

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